nad88 Privacy Policy

1. Introduction and Scope

nad88 ("we", "our", or "platform") provides a safe and transparent service for online casino and betting users in Bangladesh. When you register with nad88, use our services, or visit our website, you agree to the terms of this privacy policy.

This policy applies to our website nad88.cam, including all related sub-domains, mobile versions, and all nad88 services. Protecting your privacy is one of our highest priorities. We never sell, rent, or transfer your information to third parties without authorisation.

If you have any questions after reading this privacy policy, please contact us.

2. What Information We Collect

nad88 may collect the following types of information for the purpose of providing services and managing your account:

2.1 Information You Provide Directly

• Full name, date of birth, and national ID / passport details (for identity verification)
• Email address and contact details
• Payment information — transaction details related to bKash, Nagad, Rocket, or bank transfers
• Account settings and user preferences
• Information provided during conversations with the support team

2.2 Automatically Collected Information

• IP address and device type (mobile, tablet, or desktop)
• Browser type and version
• Cookie and session data (see details below)
• Page visit time, duration, and navigation patterns
• Gaming activity and transaction history

2.3 Information Received from Third Parties

• Transaction confirmations from payment processors (bKash, Nagad, Rocket, bank)
• Verification results received from identity verification services
• Information from fraud prevention services

3. Purpose of Using Your Information

nad88 uses your information only for the following legitimate purposes:

• Account Management: To handle registration, verify login, and ensure account security.
• Identity Verification (KYC): To confirm age and identity. We only provide services to users aged 21 and above.
• Financial Transactions: To process deposits and withdrawals and to keep transaction records.
• Customer Support: To handle your questions, complaints, or requests.
• Security and Fraud Prevention: To protect accounts, detect fraud, and prevent unauthorised access.
• Service Improvement: To analyse and improve the user experience.
• Responsible Gaming: To identify unusual gaming patterns and provide assistance.
• Notifications and Communication: To send promotional offers and important updates with your consent.

We do not use your information for independent marketing or third-party advertising purposes.

4. Data Storage and Security

nad88 uses industry-standard technology and methods to keep your personal information secure.

4.1 Encryption and Cybersecurity

Our platform uses SSL encryption technology, which keeps all data transfers between your browser and our servers secure. Payment information is stored in encrypted databases with restricted direct access.

4.2 Access Control

Only authorised staff who need the information for their work can access your personal data. All staff receive privacy training and are bound by strict confidentiality agreements.

4.3 Data Retention Period

In accordance with legal obligations and regulatory requirements, we retain certain information for a specified period even after your account is closed. Once that period expires, the information is securely deleted or anonymised.

5. Data Sharing and Disclosure

nad88 never sells or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant institution.
• KYC and Identity Verification: With authorised verification service providers to confirm identity.
• Legal Obligations: In response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention: To prevent serious fraud or criminal activity.
• Technology Partners: With technology service providers essential to operating the platform, who are bound by strict confidentiality agreements.

All third parties we work with are required to comply with equivalent privacy and security standards.

6. Cookie Policy

The nad88 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that improve your browsing experience.

6.1 Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security — the site does not function properly without these.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse usage patterns anonymously in order to improve the service.

6.2 Cookie Control

You can block or delete cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.

7. Your Rights

As a nad88 user, you have the following rights:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances you can request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: In certain cases you can request that processing of your information be limited.
• Right to Withdraw from Marketing: You can request to stop receiving promotional communications at any time.
• Right to Data Portability: You can request to receive your information in a structured format.

To exercise these rights, please contact our support team. We aim to respond to your request within 30 days.

8. Account Security and Your Responsibilities

You also have certain responsibilities when it comes to the security of your nad88 account:

• Keep your password confidential and change it regularly.
• Use a strong password — a combination of numbers, letters, and special characters.
• Do not share your login details with anyone else.
• Always log out after using a public or shared device.
• If you suspect unauthorised access to your account, notify us immediately.

nad88 will not be responsible for any loss resulting from disclosure of your login details, unless it is caused by a failure in our security systems.

9. Child Protection Policy

nad88 strictly provides services only to users aged 21 and above. We do not intentionally collect any information from minors.

Age is verified at the time of registration. If we become aware that a person has opened an account while under the age of 21, the account will be closed immediately and the associated information will be deleted.

If you believe a minor is using nad88, please contact us.

10. Responsible Gaming and Use of Data

nad88 places the highest importance on responsible gaming. By analysing your gaming activity data, we may take the following steps:

• Identify unusual or high-risk gaming patterns.
• Proactively reach out if signs of gambling-related problems appear.
• Provide options for self-exclusion or setting deposit limits.

This use of data is entirely for your protection and is never shared with third parties. To learn more, visit our Responsible Gaming page.

11. International Data Transfers

Our servers and technology infrastructure may be located in various locations. If your information is processed outside Bangladesh, we ensure that equivalent privacy protections apply in that country or region and that appropriate contractual safeguards are in place.

Any international data transfer is secured through SSL encryption.

12. Policy Changes

We may update this privacy policy from time to time. When any significant change is made, we will:

• Publish the new version on this page and update the "Last Updated" date.
• Notify registered users by email or through a notice on the platform.
• For significant changes, your consent may be sought again.

Continued use of the service after changes have been made will be taken as your agreement to the new policy.

13. Contact

For any privacy-related questions, complaints, or requests, please contact us through the following:

We take all privacy-related requests seriously and aim to respond as quickly as possible. We are always able to communicate with you in Bengali.